These terms apply when you use dlehvac.com, submit a service request, or access the DLE customer invoice portal. By using the site, you agree to use it lawfully and only for its intended purposes.
Service information and requests
Website information is general and does not replace an on-site evaluation. Sending a form does not create an appointment, guarantee availability, establish a service contract, or confirm emergency response. DLE will confirm any scheduling, scope, price, warranty, and other job terms separately.
Customer portal
Portal access is limited to authorized customers. You may access only invoices belonging to you or an account you are authorized to manage. Keep your Google account secure and notify DLE if you believe portal access is incorrect or unauthorized.
Invoices and payments
Square provides DLE's hosted invoice and payment services. The amount, due date, accepted payment methods, deposit terms, refunds, and other transaction details shown on a specific invoice control that transaction. Contact DLE before paying if invoice information appears incorrect. Square's terms also apply when you use its services.
Acceptable use
Do not attempt to access another customer's information, interfere with the site, bypass security controls, submit malicious content, or use automated tools in a way that burdens or damages the service.
Availability and external services
The website and third-party services may occasionally be unavailable. To the extent permitted by law, DLE is not responsible for interruptions or third-party services outside DLE's control. Nothing in these terms limits rights that cannot legally be limited.
Contact
Questions may be sent to Scheduling@DLEHVAC.com or DLE Enterprises, Inc., P.O. Box 2101, Powder Springs, GA 30127. We may update these terms by publishing a revised effective date on this page.